OnBase Project Summaries – Content Management Solution

Industry
Health / Insurance
Client Name
- APS
- First Medical / Alpine
- Multinational Insurance
- Ponce Health & Sciences University
APS Health
Is the leading mental health group in Puerto Rico, serving more than a million lives. Which has been operating since 1999 and continues its trajectory of innovation to improve the emotional well-being of its people. This organization is dedicated to the administration of mental health services with more than 20 years of experience.
With digital transformation of the Credentialization and Recredencialization of Providers process, APS Health handles information and documentation more effectively using controls and technology integration.
With the solution developed in OnBase by Hyland Software you can:
The system currently has more than 2,300 vendors and is on the rise.
By automating this process, we ensure that APS Healthcare continues with excellent practice, with its properly credentialed clinical providers.
First Medical / Alpine
Is a company that for years has grown and evolved into a broad-based internal medicine practice. Providing quality service and innovation to the client at the time of their personalized attention, all this through the tools implemented with Perceptive Content by Hyland Software for data capture or collection.
It is a company that handles a high volume of documents in each of its processes that it handles internally and externally.
Thanks to the Perceptive Content solution by Hyland Software the customer can:
The diagram below shows the overall process with digitization
Hyland Software can solve through each of its processes the problems presented by its customers to efficiently index the input data in the application.
Multinational Insurance
Is a company dedicated to the offering of products of life, cancer, and disability, is in several countries and has over the years an excellent trajectory, offering its customers an option that gives security and long-term life stability. Its strategic presence in Venezuela, Curacao, Panama, and Puerto Rico includes eight companies, $700 million in assets and more than 2,000 employees.
Its balance sheet in positive year after year translates into sustained growth, greater efficiency in its operations and high ratings by A.M. Best. In addition to continuing to automate your system with state-of-the-art applications such as handling and digitizing documents that go hand in hand with Hyland Software, covering customer needs. It consists of:
Complying in such a way with a data flow that begins and ends the digitization of documents, this workflow is made up of conditionals that adapt to the criteria or needs presented by the client at the time of data collection.
Ponce Health & Sciences University
Provides the highest quality postgraduate medical education programs, in addition to the university’s research programs and health services. It has 2,993 graduate students and 1,490 active students.
This institution handles a high volume of student documents in each of the processes, through the different departmental units: Admissions, Register, Financial Aid and Student Affairs. For which, a platform with Hyland’s OnBase is being developed that will allow efficient filing and handling of documents, from the capture, organization, indexing and storage of documents to their recovery from the Jenzabar application. In short, automate the entire process, 100% paperless, have a digitized file.
In this new university cycle (already started in September) more than 1,400 students were enrolled, whose records will soon be digitized with the platform designed in OnBase. Each file can be 12 to 20-25 pages. In addition, the institution has about 5,000 records (of inactive and active students) that will be digitized.
Once the process is automated, you will have: